Go to Keen Home
All Collections
Troubleshooting

Troubleshooting

M
19 articles in this collection
Written by Mahesh Choudhury
System

My room Ecovent sensor reads different than I expect

M
Written by Mahesh Choudhury
Updated over a week ago

My Ecovent system is offline, how do I get it back up?

M
Written by Mahesh Choudhury
Updated over a week ago

Disabling Ecovent to open all vents

M
Written by Mahesh Choudhury
Updated over a week ago

Ecovent, My hub light is Green (or off) - what should I do?

M
Written by Mahesh Choudhury
Updated over a week ago

I forgot my Ecovent Account/App Password; how do I reset it?

M
Written by Mahesh Choudhury
Updated over a week ago

Ecovent, What should I do if I change my wifi Information?

M
Written by Mahesh Choudhury
Updated over a week ago
Thermostat

My Ecovent app cannot connect to the Sensi thermostat

M
Written by Mahesh Choudhury
Updated over a week ago

How to Reset Ecovent Sensi thermostat

M
Written by Mahesh Choudhury
Updated over a week ago

Replacing your Ecovent Sensi with another Sensi device

M
Written by Mahesh Choudhury
Updated over a week ago

My Ecovent Sensi wifi will not reconnect, what can I try next

M
Written by Mahesh Choudhury
Updated over a week ago
Sensor Connection

What happens if an Ecovent sensor is unplugged?

M
Written by Mahesh Choudhury
Updated over a week ago

How to Power Cycle a Ecovent Sensor

M
Written by Mahesh Choudhury
Updated over a week ago

My Ecovent Sensor has lost connection with the Hub

M
Written by Mahesh Choudhury
Updated over a week ago
Vent Connection

Where do I find the Ecovent ID on my vent?

M
Written by Mahesh Choudhury
Updated over a week ago

What do I do if my Ecovent is showing as not connected to the hub?

M
Written by Mahesh Choudhury
Updated over a week ago

How to Change the Batteries in an Ecovent

M
Written by Mahesh Choudhury
Updated over a week ago

How do I reset a Ecovent and reconnect it

M
Written by Mahesh Choudhury
Updated over a week ago

My Ecovent has lost connection with the Hub

M
Written by Mahesh Choudhury
Updated over a week ago

How to Power cycle an Ecovent

M
Written by Mahesh Choudhury
Updated over a week ago